Nestle launches centralised operations in Accra

The Nestle Group of Companies (NGC) has launched its Nestle Business Services (NBS) Africa in Accra, to offer internal shared services to Nestle operating companies in Central and Western Africa.
NBS would provide four main categories of services, namely employee services, financial services, facilities and procurement services to the various subsidiary companies of Nestle operating across the continent from a central point in Accra.
The Chief Executive Officer of NGC, Mr Paul Bulcke, said NGC believed in shared value, thus the establishment of the NBS Africa, in order to increase and improve on its performance.
"We believe that grouping activities that used to be done in every country or sometimes in every factory into a single centre will help us to be more efficient globally," he said.
He said "from here in Accra, Nestle suppliers located all over Africa will have their invoices processed to be paid and payroll of our thousands of employees in the region being processed here".
Mr Bulcke further mentioned that the establishment of NBS in the country would strengthen the role of the country in the region and contribute to improving her efficiencies throughout the continent.
The Minister of Trade and Industry, Mrs Hanna Tetteh, lauded the Nestle Group for introducing the NBS platform that would ensure efficient record keeping and correspondence with their various stakeholders.
She said "the launch of this business by Nestle speaks volumes about how far we have come and the various opportunities for investment and the new business sectors that can develop in our country".
"The establishment of Nestle Business Services Africa in Ghana establishes that our Internet connectivity is of the quality that can support the establishment of a Business Process Outsourcing that meets the requirement of major multinational business," she added.
Mrs Tetteh said the government was aware of the need to improve the business climate to attract more investment in the country and the need to create an enabling environment to support the economic transformation and improve productivity for enhanced competitiveness.
She added that the government would soon engage in a dialogue with the major manufacturing and service companies in the country on how they could partner with them in order to implement the programmes which they had developed.
The Head of Global Nestle Business Services (GNBS), Mr Stephane Alby, noted that Nestle's strategy in today's competitive environment was to create gaps with their various competitors "at each and every step in the chain value".
He noted that NBS was operating in three countries, namely Brazil, the Philippines and Ukraine and had proven to bring significant benefits to the Group by helping them to be more efficient, and ensuring that they continued to delight their consumers.
The Head of NBS Africa, Mrs Freda Duplan, also noted that NBS was taking measures to have discussions with the various universities in the country in order to restructure their syllabi and curricula to meet the requirements of the changing job market.
This, she said, would enable graduates with the appropriate subject combinations to take advantage of the new opportunities available.
NBS Africa, which is under the auspices of the Nestle Central and West Africa regional office, is the fourth internal shared service centre worldwide that performs a standardised and cost-effective way of running financial and human resource services for Nestle operating companies.
With Ghana as the host country, the country would benefit from technology transfer and increased opportunities such as growth generation, employment and the creation of a talent pool of young skilled workers.

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